REturn POLICY


The Savannah Oatmeal Company maintains the following return policy for all of the consumables on this website: 

 

Refunds are ONLY issued under the following circumstances:

  • Your package has not arrived after 6 weeks and the address for the order was correctly entered.

  • You are not happy with the product and it has been returned to our warehouse (minus shipping).

  • Your package is returned to our warehouse as 'undeliverable'.

  • Your product is damaged.

Refunds will NOT be issued for:

  • Buyer's remorse.
  • Wrong Address.
  • Wrong shipping option
  • Natural Disasters or Acts of God.
  • Problems not related to or caused by the Savannah Oatmeal Company.

Occasionally, packages are returned to us as 'undeliverable'. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges). We are unable to reship orders that are returned to us as 'undeliverable'. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please call us at: 912- 433-7442 or email us at: thesavannahoatmealcompany@gmail.com

shipping policy


 

The Savannah Oatmeal Company is committed to serving its customers in the best way possible. Our Oatmeal jars are shipped in cases of 3 large sizes. Products are shipped via FedEx only on Mondays and Tuesdays between 10am and 4pm.

 

Free Shipping: 

This applies to destinations in the following states:

Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina, Tennessee, Arkansas, Virginia, West Virginia, Kentucky, Illinois, Indiana, Pennsylvania, New Jersey, Maryland, Delaware, Rhode Island, Connecticut, Massachusetts, Vermont, New Hampshire.

This also applies to destinations in the following cities:

Fort Worth TX, Dallas TX, Houston TX, Austin TX, Oklahoma City OK, St. Louis MO, Little Rock AR, Indianapolis IN, Cincinnati OH, Columbus OH, Cleveland OH, New York City NY, Portland ME, New Orleans LA, Baton Rouge LA. 

 

2 day shipping:

This applies to destinations in the following states:

Washington, Oregon, California, Nevada, Idaho, Montana, Wyoming, Utah, Arizona, New Mexico, Colorado, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Minnesota, Wisconsin, Iowa, Missouri, Louisiana, Michigan, New York, Maine.